Customer Care

Customer Care & Sales Support
Every customer relationship is earned — and maintained — through consistent performance.
That is why we invest heavily in training, operational discipline, and industry awareness across our customer support team. Our staff is educated not only in product specifications and compatibility, but also in current market trends, pricing shifts, and supply chain developments that may impact your business.
We believe support should go beyond order processing. Our customer care department functions as an extension of your operation - providing accurate information, responsive communication, and practical guidance when you need it.
When you work with Planet Green, you gain more than a supplier. You gain a partner committed to helping you stay competitive.

Sales Support That Strengthens Your Business
At Planet Green, sales support is not an afterthought - it is part of our partnership model.
We recognize that your success with Planet Green products depends on more than just competitive pricing. It requires product knowledge, responsive communication, and practical tools that help you convert opportunities into revenue.
Our sales support team is structured to assist you throughout the entire sales cycle - from product education and compatibility guidance to positioning strategies and customer-facing materials.
Support includes:
- Detailed product line information and specifications
- Market insight and competitive positioning guidance
- Marketing and promotional resources
- Proven sales strategies for remanufactured and OEM surplus products
- Responsive assistance to help close opportunities
We provide real, experienced professionals who understand the reseller landscape and are committed to helping you build recurring, profitable business.
When you partner with Planet Green, you gain access to more than inventory — you gain a support system designed to help you compete effectively.
Customer Care Contact Info
Phone: 800-377-1093
Fax: 818-772-0816
Email: Sales@PGInkjets.com
Comprehensive Dealer Support Resources:
We provide structured support across three critical areas to help our partners sell with confidence:
Sales & Marketing Resources
- Sales strategy guidance and positioning techniques
- Media kits and branded sales literature
- Product presentations and merchandising materials
- Point-of-sale signage and promotional tools
Technical Product Resources
- Installation and application guidelines
- Storage and handling best practices
- Troubleshooting documentation
- Detailed cartridge specification sheets
Training & Development Programs
- Product line education
- Sales and marketing training modules
- Ongoing updates on new releases and industry developments
Our goal is to equip you with practical tools that strengthen your sales process, improve customer confidence, and increase repeat business.