Terms and Conditions


Planet Green Cartridges, Inc., a California Corporation, dba Planet Green, located at 20724 Lassen Street, Chatsworth, CA 91311, hereinafter referred to as “Planet Green” and/or “PG”, and “Dealer” agree to the following terms when
purchasing our products:

Planet Green hereby authorizes Dealer to sell, advertise, market, promote and distribute PG Remanufactured Inkjet Cartridges, hereinafter referred to as, “the Product,” on a non-exclusive basis, per the following terms and conditions:

1.  Shipment and Delivery of Product:

    • All orders (to reseller’s location or Drop Ship) are shipped via USPS, FedEx or UPS.
    • Shipping services include UPS, FedEx Next Day, 2-Day, or 3-Day at customer’s own expense.
    • A $2.00 handling and processing fee is added to all Drop Ship orders.
  • Customers may also request USPS Priority Mail
    • By using this service your package is not guaranteed to be eligible for replacements if the package is lost.
    • This service does not include insurance or delivery confirmation of your package but can be purchased
      separately.
  • Planet Green will pay for the ground freight charge for orders shipping totaling over $250.00 (USA ONLY)
    • Customers requesting alternative shipping services UPS, FedEx Next Day, 2-Day, 3-Day or USPS will be responsible for the price differential.
    • The $250.00 minimum must be met after all discounts, deductions, and credits have been applied.
    • If any item on the order is backordered and the total value of the shipped portion falls below $250.00, standard freight charges will apply.
    • Freight charges for back ordered items will be applied at the time of shipping.

2.  Taxes and Duties:

All charges are in U.S. dollars. Prices quoted do not include federal, state, or local taxes, fees, duties, or licenses. Dealer shall be solely responsible for collecting and remitting all applicable taxes, fees and/or duties.

3.    Payment Terms:

    • Returned checks will be assessed a $35.00 bank charge.
    • Credit Cards: Visa, Master Card & American Express Only.
  • Net Terms
    • Available upon credit (While credit approval is pending, above-mentioned payment methods are accepted.)

NOTE: A 2.5 % surcharge per month will be applied to all delinquent accounts unpaid 31 days or more from the date of invoice. Orders placed during delinquency period will be held until payment is made and account is brought current.

4.  Return Policy:

    • Shipment shortages and/or quantity discrepancies must be made within 5 days upon receipt of shipment.
    • Returns must be made within 90 days of purchase date & must be in original packaging to qualify for an exchange.
    • Only items purchased directly from Planet Green are eligible for return.
    • Other restrictions may apply for merchandise returned after 90 days.
    • All drop ship orders will qualify for free advanced replacements along with free shipping:
    • Planet Green will determine whether units need to be returned
    • Defective items that are required to be returned must be sent within 15 days from the issue date of the return label. Planet Green will provide a free return label via email.
    • Planet Green now offers advanced credit for wholesale customers who collect returns:
      • Customers are required to provide a detailed list of defective items.
      • Planet Green will determine whether to arrange pickup of the cartridges at that time or request that you continue to collect more before pickup.
      • Upon return/inspection, ink cartridges that are non Planet Green item’s, are empty and/or deemed not defective, the credit issued for the item will be deducted from your account. If your credit has been used, you will be billed for the amount of the item.
    • All products being returned (whether defective or otherwise) must have a Return Merchandise Authorization (RMA) Form and number issued for the return.
    • Once your RMA inspection is completed, a credit will be issued and applied to your next order, or replacement items will be sent to you free of charge.
    • Restocking fee of up to 25% may apply to unused cartridges over 90 days.

5.  Warranty:

Planet Green cartridges have been remanufactured under stringent quality control standards, assuring performance that equals or exceeds the original manufacturer.

Planet Green warrants each cartridge to be free of defects in both material and workmanship. If a Planet Green cartridge is found to be defective, Planet Green will replace the cartridge.

Planet Green further warrants that under operating conditions conforming to the manufacturer’s specifications our cartridges will not cause damage, abnormal wear, or cause deterioration in all printing machines.

Planet Green also warrants that when used as directed the cartridge will not void any machine warranties provided by the manufacturer. This warranty is dependent upon the customer providing us with satisfactory evidence that the machine failure was due to a defect in Planet Green’s cartridge, including a written statement on the service company’s letterhead and the return of subject cartridge.

Planet Green’s liability shall be limited to replacement, repair, or reimbursement as provided above. This warranty is exclusive and in lieu of all other warranties expressed or implied, including warranties of merchantability and fitness for a particular purpose.

6.  Use of Trademarks/Trade Names & Images:

Upon receipt of the “Image Usage Agreement,” Planet Green will provide the requested material. Dealer will be authorized the use of Planet Green’s trademarks, trade names, images, and logos in connection with Dealer’s sale, marketing, advertising, distribution, and promotion of the Products. Dealer shall cease to use any of such marks, names or logos for the sale of non PG products or upon expiration or termination of this Agreement.

7.  Confidentiality:

Dealers access code, password, login information and Planet Green’s Price Lists are Confidential and Proprietary and are nontransferable and non-assignable.

8.  Credit Limits:

Dealer agrees to abide by the credit limit granted by Planet Green and further agrees that any order that places the applicant’s account above the credit limit will be paid immediately via secured payment prior to any further shipment
of the order in question. For these purposes, a “secured payment” is defined and includes wire transfer, credit card, and/or cashier's check via overnight or another prioritized courier. Payment must be posted to account prior to release of order/shipment.

9.  Finance Charges:

Dealer agrees to pay the full, undiscounted amount of any invoice generated for products and/or services rendered. Dealer agrees that at the discretion of Planet Green, charges on past due invoices on applicant's account(s) will accrue a
2.5% finance charge per month, or the maximum allowed by applicable state law. Also, Dealer agrees to pay a "returned check fee" of $35 if their check is not honored for any reason by the bank.

10.  Collections:

Dealer hereby unconditionally, jointly, and severally, agrees the full and prompt payment of all indebtedness,obligations and liabilities of any kind and nature, arising out of the purchase of all products and services furnished or to
be furnished by Planet Green whether evidenced by open account, acceptance, note or otherwise. Dealer agrees that if Planet Green determines it necessary to retain the services of an Attorney or Collection Agency to assist in the collection of this account, Dealer will pay Collection Recovery fees equal to 33% of the outstanding balance of the account. Dealer agrees to pay all related Attorneys fees, court costs, and finance charges not covered by the Collection Recovery Fee outlined above. In the event legal proceedings commenced to collect accounts which are due, parties agree that Los Angeles County, California is the proper venue and jurisdiction for proceedings and that the interpretation and enforcement of this agreement are governed by the laws of the State of California.

11.  Relationship of the Parties:

This Agreement does not constitute a partnership agreement, nor does it create a Joint venture or agency relationship between the Parties.

12.  Compliance with Law:

Dealer shall comply with all applicable Laws, statutes, and regulations relating to the sale and distribution of Product, and the performance of Dealer's duties and obligations under this Agreement. Dealer agrees not to sell any of the Products in any country or territory prohibited by applicable U.S. laws and agrees to obtain from its customers representations that they will not resell, transfer, or assign any of the Products to any such prohibited countries or territories.

13.  Risk of Loss:

From and after delivery of the Products to a carrier at Planet Green’s facility, Chatsworth, Ca. the Dealer shall be responsible for the entire risk of Loss, theft, damage to or destruction of the Products.

14.  Intellectual Property:

Dealer acknowledges that Planet Green is the sole owner of all intellectual Property relating to the Product.

15.  General Indemnification:

Planet Green and Dealer each agree to indemnify and hold the other harmless from and against any and all claims, damages and liabilities asserted by any person or entity resulting directly from (i) Any breach by it, or by any of its employees or agents, of this Agreement or any of its warranties, representations, covenants or obligations as provided for in this Agreement (ii) Any negligent act, affirmative act of omission to act by it, or any of its employees or agents. Such indemnification shall include the payment of all reasonable attorneys' fees and other costs incurred by the party seeking indemnification in defending such claims. Notwithstanding anything to the contrary in this Agreement or the Exhibits or Appendices hereto, in no event will either party be liable to the other for (i) special, indirect or consequential damages or (ii) any damages whatsoever resulting from loss of use, data or profits, arising out of or in connection with this Agreement, whether in an action of contract or tort including negligence.

16.  Attorneys' Fees:

If any litigation, or other legal proceedings occur between the parties relating to this Agreement, the prevailing Party shall be entitled to recover (in addition to any other relief awarded or granted) its reasonable costs and expenses, including attorneys' fees.

17.  Waiver and Amendment:

No waiver, amendment, or modification of this Agreement shall be effective unless in writing and agreed to by the Party against whom the waiver, amendment, or modification is sought to be enforced. No failure or delay by either Party in exercising any right, power, or remedy under this Agreement shall operate as a waiver of the right, power, or remedy. No waiver of any term, condition or default of this Agreement shall be construed as a waiver of any other term, condition, or default.

18.  Severability:

If any provision(s) of this Agreement is determined by a court to be unlawful, the remaining provisions of this Agreement shall remain in full force and effect to the extent that the intent of the parties can be enforced.

19.  Governing Law and Forum:

Unless otherwise provided, the validity, construction, and performance of this Agreement is governed by the laws of California. Dealer agrees that this Agreement is entered into in Chatsworth, California. Venue shall only be proper in Van Nuys, California.

Terms and Conditions may change without notice.